Privacy policy

This Privacy Policy explains how Seed&Skin ("we," "us," "our," or the "Site") collects, uses, and shares your personal information when you visit, use our services, or make a purchase through seedandskin.com (the "Site") or otherwise interact with us about our services (collectively, the "Services").

By accessing or using the Services, you agree to the collection, use, and disclosure of your information as outlined in this Privacy Policy. If you disagree with any part of this policy, please refrain from using our Services.

Updates to the Privacy Policy

We may revise this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. Updated versions will be posted on this page, along with the "Last Updated" date. Please review this policy regularly.

How We Collect and Use Your Information

We collect personal information to provide and improve our Services, communicate with you, and fulfill our legal and contractual obligations. Below are the types of information we collect and how we use them:

Information You Provide Directly

• Contact Details: Name, address, phone number, and email.

• Order Information: Billing/shipping address, payment details, and order history.

• Account Information: Username, password, and security settings.

• Customer Support Data: Details you share while communicating with us.

Some features require you to provide specific information. Without this, certain functionalities may be unavailable.

Information Automatically Collected

We collect Usage Data using cookies and similar technologies. This may include:

• Device type, browser type, IP address, and interaction data.

• Network connection details and general usage behavior on our Site.

Information from Third Parties

We may receive information from partners such as:

• Service Providers: Companies like Shopify that host our Site.

• Payment Processors: Information related to payment transactions.

• Advertising Partners: Data for targeted advertising and performance insights.

How We Use Your Personal Information

1. To Provide Services: Processing orders, managing accounts, and facilitating returns/exchanges.

2. Marketing: Sending promotional materials and tailoring advertisements.

3. Security: Detecting and addressing fraud or unauthorized activity.

4. Customer Support: Responding to queries and improving user experiences.

Cookies

We use cookies to enhance your experience, analyze user behavior, and support core Site functionalities. For more details on Shopify’s cookies, visit Shopify Cookies Policy.

You can manage or block cookies through your browser settings. Note that disabling cookies may affect the functionality of our Services.

Sharing Your Information

We may share your personal information with:

• Service Providers: For tasks like payment processing, shipping, and customer support.

• Business Partners: For marketing or collaborative services.

• Affiliates: Within our corporate group to streamline operations.

• Legal Authorities: To comply with legal obligations or resolve disputes.

Children's Data

Our Services are not intended for children. If we learn we have collected personal information from a child without appropriate consent, we will promptly delete it.

Security and Data Retention

While we implement robust security measures, no system is completely secure. Avoid sharing sensitive details via unsecured channels. We retain personal information only as long as necessary for business or legal purposes.

Your Rights

Depending on your location, you may have rights such as:

• Access: Request a copy of the information we hold about you.

• Correction: Update inaccurate or incomplete details.

• Deletion: Request removal of your information.

• Portability: Obtain and transfer your data to another service.

• Restriction: Limit certain data processing activities.

• Withdraw Consent: Revoke previously granted permissions.

You can exercise these rights by contacting us using the details below.

International Users

Your data may be processed or stored outside your country. When transferring data, we adhere to recognized mechanisms such as the Standard Contractual Clauses to ensure adequate protection.

Contact Us

For questions about this Privacy Policy or to exercise your rights, reach out to us at support@seedandskin.com.